Privacy Policy

Effective Date: 1 April 2026

At SP, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

  • Full name and contact details (email address, phone number)
  • Booking or service request details
  • Payment information (processed securely via third-party providers)
  • Website usage data (cookies, IP address, browser type)

2. How We Use Your Information

  • Provide and manage our services
  • Process bookings and payments
  • Communicate with you regarding requests or updates
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

  • Trusted service providers and partners (to fulfil services)
  • Payment processors
  • Legal authorities if required by law

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent where applicable

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:
access@spconcierge.vip
Phone:
0161 870 6887
Address:
76c Davyhulme Road, Urmston, Manchester, M41 7DN