Terms & Conditions

Effective Date: 1 April 2026

By accessing or using the services provided by SP, you agree to the following Terms and Conditions.

1. Services

SP provides concierge, ticketing, and bespoke services tailored to client needs. All services are subject to availability and confirmation.

2. Bookings & Payments

  • All bookings must be confirmed in advance
  • Payments must be made as agreed upon before service delivery
  • Prices may vary depending on the nature of the request

3. Cancellations & Refunds

  • Cancellation policies may vary depending on the service
  • Refunds are not guaranteed and will be assessed case-by-case basis
  • Last-minute cancellations may incur a fee

4. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Respect service timelines and agreements

5. Limitation of Liability

SP will not be held liable for:

  • Delays or failures caused by third-party providers
  • Losses or damages beyond our reasonable control
  • Indirect or consequential damages

6. Third-Party Services

Some services may be fulfilled by third parties. SP is not responsible for the actions or policies of these third parties.

7. Changes to Terms

SP reserves the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

8. Governing Law

These Terms are governed by the laws of the United Kingdom

9. Contact Information

For any queries regarding these Terms, please contact:

Email:
access@spconcierge.vip
Phone:
0161 870 6887